Jira Service Desk Features

Add confluence to jira service desk to get an integrated knowledge base that makes it easy to unlock and share information across your organization.

Jira service desk features.

Jira service desk can be custom fit for your team at a fraction of the cost of legacy vendors. What are the features and functions of jira service desk. Queues are where your agents work on customer requests. As a project administrator you ll set up and configure queues to triage requests to the right service.

Jira service desk jsd is our help desk tool it provides you with customer facing portals enhanced slas agent queues and more including enhanced reporting on service response times. Deliver exceptional it service fast. Spin up new services with jira service desk s intuitive codeless setup and configuration. The blueprint covers jira service desk s best features in this review.

Leverage extensive atlassian marketplace integrations and apps to tailor service delivery to your organization s specific needs without the hassle. Get to know the main jira service desk features. Unique features like mentions collaborative editing and macros make working together easy. Organizations struggle with expensive clunky systems with tons of complicated features.

Provide it service and support without the cost and complexity of traditional itsm solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast.